Refund policy

You have 10 calendar days to return an item from the date you received it. If you have already opened or partially used a product that you received from us, refunds are available if used within recommended guidelines (40 pills or more must be remaining in the bottle). If more than 10 calendar days post receiving product have passed, refunds are given on a per order approval and a 15% restock fee will be subtracted from the product refund amount.

Please email us at info@vitelometry.com to request for a return merchandise authorization (RMA) number. This number must appear on your return label. Return postage is the responsibility of the customer, unless the problem is our fault which will be determined at the time you obtain your RMA number.